Frequently Asked Questions

When will my bees be ready?

All options will be available for pick-up in mid-April in Whitehouse, TX.

When will I be able to schedule my pick up?

We will schedule your pick up during placing your order. Please check your email for any changes or updates.

I need more time to pick up my bees.

If you pick up your bees after the last pick up date you will be charged a maintenance fee. Days are calculated starting after the last pick-up date available. Bees will be held for up to one week after pick-ups have ended.

1-9 Hives: $5 a day per hive

10-19 Hives $2 a day per hive

20+ Hives: $1 a day per hive

Do you deliver bees?

No. You must pick up your bees.

Is there a discount if I order a bulk number of hives?

Yes, please see our bulk order section on our main page.

Where are you located? How will I know where to pick up my bees?

We are located in Whitehouse, Texas. Once you have placed an order, I will send out information and maps when we begin scheduling pick-ups.

How do I pay? CAN I PAY ONLINE WITH A CREDIT CARD, PAypal OR Another CASH APP?

You pay when you pick up your bees.

You can now use cards or checks.

Cards are subject to a 5% fee.

Deposits for 5 or more hives are now required. You can mail a check made out to CONNIE WALKER, or pay with a credit card from your deposit invoice online.

Can I order queens and/or queen cells?

We are currently taking orders for queen cells only. We are not selling mated queens at this time. Queen cells will not be available during bee pick ups. They are available during March and early April. Please contact us for more details.

Can I change my order after making it?

Yes, just contact us if you would like to make any changes to your order.

How do I place an order?

Please email or text us to place an order. You can email us through the contact form at the bottom of the main page.

Contact Information:

Connie Collins

(903) 316-6335

connie@cncfarms.com

Please include the following information: (Missing information will result in your order not being placed.)

Name:

Email:

Phone Number: (We will only contact you during pick-ups, or if we have a question concerning your order.)

Order: (Please state which option and how many.)

IF I HAVE A PROBLEM AFTER I PICK UP MY BEES. WHAT HAPPENS?

When we sell you a hive we want you to be happy and enjoy your bees. These are living creatures, however, and we do everything to ensure that you get a quality hive. After splitting we do a series of checks to ensure a good population of healthy bees, and a laying queen. When you pick up your hive we also go through it with you again to ensure you are happy with the hive. Please ask any questions you may have when picking out your bees. Once again these are living creatures and nature has her own plans. Once you get home if you have any questions or concerns please contact us. We want to help. If something happens to your hive within the first 30 days we will work with you to exchange your hive. Please note that after this time period these bee's health are your responsibility. Read up on treatment options and feeding options. Again, please let us know if there are any problems once you get your bees. Marked queens will not be refunded or remarked for exchanges.